Terms and conditions

Cellerini Florence srls accept orders with shipping to be carried out all over the world.

All the indicated prices are express in Euro and comprehensive of Italian Tax in force. The goods go with regular tax records, the invoice is released if at the moment of the order you give the complete data, in other cases it has to be explicity asked. It is not established a minimum of order, it is possible to freely purchase in the desired amount and what you want.

The pictures of the suggested products are not binching and the characteristics ca be changed without notice, it will be on our attention to effectuate promptly the potential correction on our website, and to inform the client of the in progress changes. The definition of the colors of the products has to be intended purely indicating, since the chromatic visualization change in a notable manner of the regulation of the utilized monitor.

The client declares to be aware that the caption “available” of the visualized product is purely indicative, where you consider the concrete possibility of numerous purchases that can take place simultaneously from several users. It follows that Cellerini Florence srls reserves, once you have receveid the order, to verify the effective availability of the eventually ordered good and, failing, to promptly communicate the unavailability of the requested product, the client is free to decide if wait the required time for the new supply or to cancel the sent order.

The correct reception of the order is confirmed by reply via e-mail, sent exclusively to the e-mail communicated by the client. That confirm message will propose again all the insert data by the client who undertares to verify the accuracy and to communicate the possible variations, in the shortest possible time – Cellerini Florence srls – will handle the orders within 24 working hours from the reception, the client will be help informed via e-mail in the most important phase of the development of your order.

By effectuating the order on the Cellerini online shop, the client declare to have seen the general sales conditions listed in the current document, the submitted methods of payment and also all the purchasing process and declare, also, to accept them without any term and to have received a through disclosure in this respect.

Right of withdrawal

The right of withdrawal is regulated in accordance with the law and the customer-consumer (i.e. a natural person who purchases the goods for purposes not related to his professional activity, or does not make the purchase by indicating a VAT number in the order form ) has the right to withdraw from the purchase contract for any reason. To exercise this right, the customer must send Cellerini Florence srls a communication via email to cellarini@cellerini.it within 7 working days from the date of delivery of the goods.

Note: Customers who purchase with a VAT number cannot exercise the right of withdrawal.

Method of withdrawal

The right of withdrawal is in any case subject to the following conditions:

  • the purchased good must be intact and returned in the original packaging, complete in all its parts (including packaging and any documentation and accessory equipment);
  • the shipment, until the certificate of receipt in our laboratory, is under the complete responsibility of the customer.

Cellerini Florence srls is not liable in any way for damage or theft/loss of goods returned by uninsured shipments.

Return of Goods

The costs of redelivery of the returned goods are charged to the customer/consumer.

Cases in which the right of withdrawal expires

The right of withdrawal is lost due to lack of the essential condition of integrity of the goods (packaging and/or its contents), in cases where Cellerini Florence srls ascertains:

  • even partial use of the asset and any consumables;
  • lack of the external packaging and/or the original internal packaging;
  • absence of integral elements of the product (accessories, tags, etc.);
  • damage to the product for reasons other than its transport.

Applicable law and competent court

The present General Condition and the correlation between Cellerini and the buyer are regulated by the Italian Republic Law. Any controversy inherent derived or anyway connected to the present General Conditions of contract will be restored to the competent court of the legal headquarters of Cellerini Florence, where it is elected full-fledged the family court of Florence, notwithstanding of the law.

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